Betting is entertainment — not a livelihood. bjaff believes every player has the right to play within healthy limits. Follow our responsible gaming tools and guidelines, and bet with awareness.
Done right, online betting can be a genuinely enjoyable experience. But for some people, it can cross the line from entertainment into a problem. Responsible gaming at bjaff is about helping you stay on the right side of that line — where betting stays fun, not a burden.
Research shows that problematic gambling tendencies develop gradually. It often starts with the thought "what's the harm in going a little further" — and that's where the path to uncontrolled play begins. That's why awareness and the right tools matter from the very start.
Bjaff operates under a Curaçao eGaming licence. We are required to uphold responsible gaming policies as a condition of that licence — but this goes beyond compliance. We genuinely care about the wellbeing of every player.
Important Notice: Betting is not a reliable source of income. Never chase losses by placing more bets. Each bet is independent — past results have no bearing on future ones.
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Set a time limit for how long you play in one sitting. When the time is up, bjaff will automatically alert you and end the session if needed.
If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, you will not be able to place any bets.
For long-term distance from the platform, enable self-exclusion for anywhere between 6 months and 5 years. Your account will be fully inactive during this period and no marketing messages will be sent.
Review a full breakdown of your time and money spent at any time. Staying informed makes it easier to stay in control.
If you feel you need support, our trained team is always here. We offer confidential, unbiased guidance whenever you need it.
After logging into the bjaff app or website, you can set your responsible gaming limits in just a few steps. It's completely free and can be updated at any time.
Limit reductions take effect immediately. Increases are subject to a 24-hour cooling-off period — a safeguard against impulsive spending in the heat of the moment.
Log in to the bjaff website or app with your username and password. Keep two-step verification enabled for added security.
Click your name in the top right corner, then select "Responsible Gaming" from the dropdown menu.
Choose from deposit limits, session time, wagering limits, or a break — whichever you need. You can also set multiple limits at the same time.
Enter your preferred limit amount and period (daily/weekly/monthly) based on your budget and routine, then tap "Save".
Once a limit is set, a confirmation will be sent to your registered email. If you run into any issues, contact support right away.
| Limit Type | Duration | Effective From | Limit Change Rules |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | Decrease: Immediate; Increase: After 24 Hours |
| Session Time Limit | Per Session | Instant | Decrease: Immediate; Increase: After 24 Hours |
| Bet Amount Limit | Daily / Weekly | Instant | Decrease: Immediate; Increase: After 24 Hours |
| Cooling-Off Period | 24 Hours – 6 Weeks | Instant | Expires Automatically |
| Self-Exclusion | 6 Months – 5 Years | Instant | Cannot Be Cancelled Early |
| Permanent Closure | Permanent | Within 72 Hours | Cannot Be Reversed |
Answer these questions honestly. If most of your answers are "yes", consider reaching out for help.
If you answered "yes" to 2–3 of the questions above, don't wait — reach out to our support team or call the helpline below. Seeking help isn't a sign of weakness; it takes real courage.
Recovery from problem gambling is possible. Reach out through any of the channels below.
24/7 live chat and email support. Full confidentiality guaranteed.
Get free support during a mental health crisis anywhere in Bangladesh.
Talk openly with the people closest to you — they're your greatest source of support.
Visit a mental health professional or therapist near you.
Bet on cricket, football, and more at bjaff — responsibly. We've got secure payments, fast withdrawals, and Bengali-language support ready for you.