Bjaff Privacy Policy — Your data is safe with us

Bjaff.bet ("bjaff", "we", "us") is a Curaçao eGaming licensed online betting and gaming platform. This Privacy Policy explains in detail how we collect, use, and protect the personal data of users who access our website and app from Bangladesh and all other countries.

By creating an account or using the platform, you are deemed to have read and accepted this privacy policy. If you do not agree with any part of this policy, please refrain from using the platform.

This policy covers our Terms & ConditionsSupplements the Terms & Conditions. Together, both documents form the basis of the agreement between you and bjaff. In the event of any conflict, the Terms & Conditions shall take precedence.

Bjaff only collects information that is necessary to provide services, ensure security, and meet legal obligations. Below is a detailed breakdown of what data is collected under each category.

• We never store your full bank card number or PIN.
• Passwords are always stored as encrypted hashes — your raw password is never visible.
• We do not collect biometric data such as fingerprints or facial recognition.

Bjaff uses your information only for the specific purposes listed below. We are committed to never using your data beyond these stated purposes.

Bjaff never sells your personal information or shares it with third parties for marketing purposes. However, information may be shared in the limited circumstances described below.

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banks to process deposits and withdrawals. These providers operate under their own privacy policies.
• KYC Verification Provider: Trusted third-party providers are used for identity verification. They receive your information solely for the verification process and are not permitted to use it for any other purpose.
• Law Enforcement Agencies: We are legally required to share information when presented with a valid court order or official government directive.
• Anti-Money Laundering Provider: Suspicious financial transactions are reported to the relevant regulators in accordance with the law.
• Business Succession: In the event of a change in bjaff's ownership or business, data may be transferred to the new owner — subject to the terms of this policy.

Bjaff follows the highest industry standards to protect your data, with security measures in place at both the technical and organizational level.

Please note, however, that no system on the internet is 100% impenetrable. It is equally important that you keep your password secure and avoid logging in on unfamiliar networks.

Bjaff uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

You can also manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Bjaff believes you should have full control over your data. Under international privacy standards, you have the following rights.

• Right to Access: You can request a copy of all data we hold about you. It will be provided within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: Where no legal obligation requires it, you can request that your data be deleted.
• Right to restrict processing: In certain circumstances, you can request that the use of your data be restricted.
• Data Portability: Export your data in a machine-readable format.
• Right to Object: You may object to marketing communications or profiling at any time.
• Withdrawal of Consent: You can withdraw your consent to optional data processing at any time.

Bjaff does not retain your data beyond what is necessary. Specific retention periods are defined for each type of information.

Once the retention period ends, data is securely deleted or anonymized. Certain data may be retained longer due to legal requirements.

Bjaff strictly prohibits anyone under 18 from creating an account or using the platform. We do not knowingly collect any personal information from minors.

• Age verification is mandatory at registration.
• Proof of age is reviewed as part of the KYC process.
• Any complaint received from a parent or guardian will be investigated immediately.
• If you have any concerns regarding a minor, please contact us at support@bjaff.bet.

Bjaff may update this Privacy Policy as needed. Changes may occur due to business developments, new legal obligations, or technological improvements.

• For significant changes, you will be notified at your registered email address 30 days in advance.
• Minor updates will be reflected by changing the "Last Updated" date at the top of the page.
• Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy.
• Previous versions of this policy are archived and available upon request.

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch. Our data protection team is always ready to assist.